Terms & Conditions

ABS Group Limited, a company incorporated in the British Virgin Islands with registered address, Portcullis Chambers, 4th Floor, Ellen Skelton Building, 3076 Sir Francis Drake Highway, Road Town, Tortola, British Virgin Islands VG1110 (the “Company”).

PLEASE READ THE TERMS & CONDITIONS SET OUT HEREIN (“TERMS & CONDITIONS”) CAREFULLY BEFORE USING THE SERVICES PROVIDED BY THE COMPANY.

 

I. Introduction

 

  1. These Terms & Conditions constitute the general conditions between you (the “Attendee”) and the Company. These Terms & Conditions are applied to all services, products, events, conferences, webinars, meetups, websites, content (the “Services”), created and managed by the Company.
  2. Your use of the Services is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
  3. These Terms & Conditions do not apply to any third-party services or websites linked from or integrated in any service or website of the Company. Such third parties have their own privacy policies and terms & conditions, which the Company does not control in any way.
  4. When these terms mention “we,” “us”, “our”, “ours” it refers to the Company.
  5. By using our Services, Attendees acknowledge that they are aware, understand, and accept in full any and all of the following provisions of these Terms & Conditions.
  6. All Services are owned by the Company.
  7. British Virgin Islands law applies to these Terms & Conditions and all relations between the Company and Attendees with relation to the use of the Services provided by Us.
  8. All claims relating to the use of our Services arising between the Attendees upon and/or in connection with these Terms & Conditions, including disputes arising from or concerning their interpretation, invalidity, performance or termination of the relationship between the Attendee and the Company shall be resolved by any competent court.

 

II. Terms of registration

 

  1. Only individuals who are at least 18 years of age (or respectively – are of legal age under the laws of their country of residence, from which they access our Services), and only on condition that these individuals are not placed under guardianship and/or whose capability is not limited in any other way, have the right to use our Services;
  2. Individuals who do not meet the above conditions are not entitled to use our Services. By completing a registration to use our Services, each Attendee affirms that they satisfy the requirement above. If the Company subsequently finds out that the Attendee within the meaning of the preceding sentence is not eligible for registration, the Company may, without any prior notification to the Attendee, cancel the registration and respective Attendee account.
  3. If a legal entity is registered, the registration should be carried out only by individuals who legally represent it. In the event that a person other than those mentioned in the previous sentence carries out the registration, that person as an individual shall incur all obligations relating to the registration.
  4. We are constantly updating and improving our services through development of new features. As a result, we may need to update these Terms & Conditions from time to time to accurately reflect our latest Services and policies. Unless otherwise required by law, we will notify you (for example, by email or through our Services) after publication of the amendment and give you an opportunity to review them. Once any updated Terms & Conditions are in effect, you will be bound by them if you continue to use our Services. In the event that the Attendee does not agree with any amended Terms & Conditions, the Attendee must notify the Company in writing to immediately request deletion of their account and incur all related adverse effects arising thereof. If the Attendee fails to notify the Company of such disagreement, or has not taken the necessary measures to remove their registration and account, then it will be considered that the Attendee agrees fully with the amendment and/or supplement of these Terms & Conditions. We will treat your continued use of any of our Services as acceptance of these changes from their effective date as shown.
  5. Registration for our Services and account termination are voluntary (except for compulsory termination with punitive character) and depend solely on the will of the Attendee.
  6. Registration for an account is free. The only condition is to meet the Attendee requirements and conditions within the meaning of these Terms & Conditions and declare full and unconditional acceptance of these Terms & Conditions.
  7. In the process of registration all Attendees must complete a registration form with the minimum necessary and optional content. Proper completion of the minimum required content is a prerequisite for successful registration of the Attendee. The fields with optional content are filled in upon the will and at the independent discretion of the Attendee.
  8. By registering to use our Services each Attendee declares that he/she agrees and does not object to the provision and processing of personal data provided in the registration process, or which they will subsequently provide – during the use of our Services. For more details, please read our Privacy Policy.
  9. Data provided by any Attendee upon registration is considered complete and correct until proven otherwise. All Attendees are responsible for the veracity and the integrity of the data provided in connection with their registration. The Company reserves the right to edit the information provided upon registration by each Attendee, to delete that part of it which in his own independent judgment is contradicting the rules of these Terms & Conditions and/or morals.
  10. Some of the data provided by the Attendee upon registration, such as the data from the profile of the Attendee, as well as any other information that the Company possibly deleted under the previous provision, may be visible to other registered Attendees. For more details, please read our Privacy Policy.
  11. The Attendee has the right to change and update the personal information that is designated for the purpose of creating their profile at any time.
  12. By registering to use our Services, each Attendee states and declares to respect the personal dignity of other Attendees and not to make racist, xenophobic and discriminating statements and shall not (a) violate, impair or otherwise harm protected by copyright, trademark or other intellectual property rights of others; (b) reveal trade secrets, unless their own trade secrets unless the disclosure shall be made with the consent of the owner; (c) disseminate content that is offensive, offending public decency, indecency, pornographic, violent, obscene, provokes hatred and intolerance, aggressive or otherwise violates laws and/or protected rights and legal interests of other individuals; (d) distribute contents that contain viruses, Trojan horses, worms, time bombs or other computer programs, algorithms or computer practices that are likely to damage, disrupt or otherwise adversely affect the functional life of our Services, as well as the technical means to access the Services by other Attendees.
  13. We are under no obligation to monitor user activities.
  14. In some cases, described in our Privacy Policy (most important to provide a safe environment to our users), we may monitor or disclose your information.
  15. You should be aware of the potential risks of using our Services.
  16. Our Services may contain links to other webpages, domains, mobile applications, social networks and other webpages, domains, mobile applications, social network. These other webpages, domains, mobile applications, social networks are not under the control of the Company and we do not bear any responsibility for the security of operation and protection of personal data offered by such other third parties. Visiting these pages by links on our Services shall be entirely at the responsibility and risk of each individual Attendee.

 

III. Event and Ticketing

 

  1. Purchasing a ticket and payment for entry does not guarantee immediate access to the event. Entry is subject to these Terms & Conditions and other requirements as set out by the Company in its sole discretion. By purchasing a ticket, you agree to abide by these Terms & Conditions and acknowledge that the Company holds the final decisions regarding entry into events. Prices are set out on the online booking form and may be subject to change from time to time, but any changes will not affect tickets that have already been purchased. All prices are subject to local taxes where appropriate. We may, but are not obligated to, offer discounts for the event and reserve the right to change or withdraw a discount offer at any time in our sole discretion.
  2. Each ticket is valid for the registered Attendee only and cannot be transferred or resold without the explicit permission of the Company. All tickets must be assigned to an Attendee, and all Attendee details must be complete within 30 days of receipt of your ticket. For the avoidance of doubt, this includes name, job title and company name.
  3. Once a successful purchase transaction has been completed, tickets are delivered in electronic soft-copy via email to the email address nominated by the purchaser. For some ticket types it may be necessary to complete required information – such as Sttendee name or tax identification number – before the tickets can be issued. The ticket acts as a receipt for the transaction and can be used to redeem entry at the event listed on the ticket. A printed hard-copy ticket or an electronic soft-copy ticket detailing the reference number can be used to register at the event.
  4. We reserve the right to cancel any tickets obtained through illegal means, including but not limited to bug exploitation or any other method that we deem improper or unauthorized. In the event that tickets are acquired through such unlawful or unauthorized means, we retain the authority to cancel those tickets without prior notice. Cancellation and refund policies are determined in the sole discretion by the Company and may be subject to specific terms and conditions. It is your responsibility to familiarize yourself with any such requirements before purchasing a ticket.
  5. The Company reserves the right to amend or modify these Terms and Conditions or any other terms and conditions without prior notice. It is your responsibility to review the terms and conditions for any updates or changes.
  6. All attendees must adhere to a code of conduct attending an event or utilizing any of the Services. This includes respecting the event staff, other attendees, and the event premises. Any behavior deemed inappropriate or disruptive may result in the removal of the individual from the event without a refund.
  7. Tickets cannot be exchanged, cancelled or refunded after purchase unless the event is cancelled or rescheduled. No refunds will be provided if the event is postponed or rescheduled. In the unlikely event of cancellation of the event, our total aggregate liability to you is limited to the refund of paid fees that remain after credit card and payment processing fees have been incurred and deducted, and we will not be liable to you for any expenditure, damage or loss incurred by you as a result of the cancellation. Any refund will be made in the same form as the original payment was received (for example, a credit card payment will refund to the same credit card account number). You acknowledge that all refunds are subject to deduction of a €10 or $10 transaction fee or as otherwise advised (depending on the currency of your original transaction). Our free and subsidised ticket promotions sometimes include a processing fee. This processing fee is non-refundable in its entirety.
  8. By attending the event you acknowledge and agree that you are giving the Company consent to record or photograph you attending the event and store recordings for any videos, photos or recordings that you may appear. If you do not consent to being recorded, you can choose to leave the event. You agree to permit us, or any third party licensed by us, to use, distribute, broadcast, or otherwise globally disseminate your likeness, name, voice and words in perpetuity in television, radio, film, newspapers, magazines and other media now available and hereafter developed, both before, during and any time after the event, and in any form, without any further approval from you or any payment to you. This grant includes the right to edit the media, the right to use the media (alone or together with other information), and the right to allow others to use or distribute the media.

 

IV. Exhibitors

 

  1. The Company will not provide transport or travel expenses to or from any event or conference. The Company will consider but not guarantee exhibitors’ requests for day changes at any event or conference.
  2. All items (screens, laptops, cabling and other electronic equipment, rooms, furniture etc.) supplied are on a rental basis and no exchange, transfer or refund of ordered items on-site will be entertained. Exhibitors must pay for any damages or losses caused to items supplied to them. Cancelled orders are not refundable.
  3. Non-standard items may be offered on request, subject to a separate quotation, and are subject to the same terms and conditions. Any complaint regarding rental items or installation must be lodged before the opening of the event. In respect of items rented on the day, items should be inspected immediately and tested to ensure they work. Otherwise all items are deemed to be received in good order and condition. The equipment must be insured “all risk” by the hirer, who will remain liable until the authorised staff has collected the equipment. In case of disappearance, the equipment will be invoiced at the original insurance value.

 

IV. Intellectual Property

 

  1. All intellectual property within the Services, including appearance, design, source codes, methods of construction and operation are protected by and subject to copyright and related thereto rights and are the exclusive property of the Company. Saving of parts of the webpage without prior written consent of the Company, regardless of the form in which it is carried out, is forbidden.
  2. All trademarks, logos, and characters featured on the site are either property of the Company or used with the express consent of the owners of these trademarks, logos and signs. It is forbidden for Attendees to perform any action that may lead to a violation of intellectual property rights related to these trademarks, logos, and signs.

 

VII. Limited liability

 

  1. The Company cannot give a guarantee that our Services, will at all times:
    1. meet the requirements and subjective expectations of each individual Attendee for the content offered there;
    2. be uninterrupted, timely, reliable and secure and will operate 24 hours a day, 7 days a week without being allowed technical and human errors; and
  • provide at any time correct and reliable results.
  1. The registration of an Attendee does not guarantee any special treatment by the Company. Attendees expressly agree that the Company does not control and is not obliged to exercise such control over (a) which Attendees access the Services; (b) the content that each individual Attendee has access to; (c) how Attendees interpret and comprehend the contents of the Services accessed and/or (d) what actions or omissions may each Attendee undertake as a result of his/hers access to the Services and theirs contents. Therefore the Company cannot be held responsible for any adverse consequences which might affect one and/or more Attendees as a result of access to the Services.
  2. Services, content, website, and software of all kinds are offered to Attendees in the form in which they are available at the time, without taking any warranties – whether explicitly, or by implication – on their suitability for use or functional fitness to the objectives of each individual Attendee.
  3. The Company restricts to the full extent permitted by applicable law, liability for the accuracy, reliability, accessibility, universality, legality or operability of our Services. By using the Services each Attendee understands and accepts that the Company is not responsible for any damages due to (a) use of the Services; (b) downloaded information contained on the Services; (c) unauthorized use of images, information or data by upload and/or download from the Services by other Attendees; (d) temporary or permanent inability to access Services’ content because of, including but not limited to, viruses, Trojan horses or other similar parasitic programs of destructive nature.
  4. By accessing it, Attendees of the Services may have access to other domains, websites, mobile applications, social networks. These other domains, websites, mobile applications, social networks are not under the control of the Company. Unless explicitly stated otherwise, the Company makes no warranties in relation to other domains, websites, mobile applications, social networks, including in terms of information security and its character.
  5. The Company will not be liable for any loss injury or damage to any person or property howsoever caused (save for death or personal injury as a result of Company’s negligence or for any other type of liability that cannot by law be excluded or limited.)
  6.  
  7. The Company will not be liable for the granting of any visas that are required to attend any event or conference. In the event that an Attendee’s visa is not granted tickets will not be refunded for any event or conference.
  8. Please note that while speakers and topics are confirmed at the time of publishing, circumstances beyond the control of the Company may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, the Company reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our website as soon as possible.

 

VIII. Additional provisions

 

  1. You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the terms by you or any other liabilities incurred by us arising out of your use of the Services, or use by any other person accessing the Services through your account or ticket.
  2. If any provision of these Terms & Conditions be declared invalid or unenforceable by a competent court, arbitration or other competent authority, other provisions of the Terms & Conditions, as well as rights and obligations of the parties based on these other provisions retain their effect. Null and void provisions shall be deemed unwritten in these current Terms & Conditions and should be replaced by the parties in good faith with applicable and mutually acceptable provisions with similar meaning and effect to that of the null and void provision.
  3. The failure or delay of the Company to exercise their rights, right in default, judgment, agreement or other rights under these Terms & Conditions shall not constitute a waiver of any rights. Single or partial exercise of any such right shall not restrict a future full exercise and does not constitute a waiver of any other rights under these Terms & Conditions. All waivers or consents of the Company granted in these Terms & Conditions must be in writing.
  4. These Terms & Conditions shall take effect and bind the parties thereto and their successors. Notwithstanding the preceding sentence, neither party will be entitled to transfer any part of its obligations under these Terms & Conditions without the prior written consent of the other party. This provision cannot be interpreted and applied in a way that limits the ability of the Company to transfer their own rights and obligations to a related party, if necessary, or is prompted by reasons of convenience.
  5. These Terms & Conditions make up the entire agreement between you and us regarding your use of our Services. They supersede any prior agreements.
  6. Some of the Services we offer are also governed by supplemental terms. If you use any of those Services, you will be provided with an opportunity to agree to supplemental terms that will become part of our agreement with you. To the extent any supplemental terms conflict with these Terms & Conditions, the supplemental terms shall govern to the extent of the conflict.
  7. If any portion of these Terms & Conditions are found to be unenforceable, the remaining portion will remain in full force and effect. If we fail to enforce any of these Terms & Conditions, it will not be considered a waiver. Any amendment to or waiver of these Terms & Conditions must be made in writing and signed by us.
  8. You will not transfer any of your rights or obligations under these Terms & Conditions to anyone else without our consent.
  9. These Terms & Conditions do not confer any third-party beneficiary rights. All of our rights and obligations under these Terms & Conditions are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
  10. You should know that we may need to change the username for your account in certain circumstances.
  11. We always appreciate your feedback and other suggestions about our Services and services. But you should know that we may use them without any restriction or obligation to compensate you, and we are under no obligation to keep them confidential.
  12. We reserve all rights not expressly granted to you.

 

Contact us

If you have any questions or complaints about these Terms & Conditions you may email us or contact us at:

[email protected]

 

 

Effective as of 20 April 2024

 

Privacy Policy

BY SUBMITTING YOUR INFORMATION, SIGNING UP AND/OR USING OUR SERVICES AND/OR OTHER CONFIRMATION, YOU ARE CONFIRMING THAT YOU ARE BOUND BY THIS PRIVACY POLICY. BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY CONSENT TO OUR COLLECTION, USE AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME.

IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF OUR SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU DO NOT PROVIDE US WITH SOME OR ALL OF THE INFORMATION REQUESTED OR WITHDRAW YOUR CONSENT TO US COLLECTING AND USING YOUR PERSONAL DATA AND INFORMATION, YOU MAY NOT BE ABLE TO USE OUR SERVICES.

IF YOU USE OUR SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

Changing Our Privacy Policy

We regularly review our privacy practices and may update them from time to time. Any change, update, or modification will be effective immediately upon posting on our Services. We will notify you of any material change to this Privacy Policy either by notifying you on the Services or through email. Be sure to return to this page periodically to ensure familiarity with our most current version with the effective date located on the bottom of this Policy. By continuing to use our Services, you accept the terms of this Policy and any updates as of the date of your visit or use.

 

 

 

Introduction

ABS Group Limited (“Company,” “us,” “we,” or “our”) is a technology conference and events hosting company that operates www.abasummit.com and https://abs.io (the “Website”).

Purpose

The purpose of this Privacy Policy is to describe how the Company collects, uses and shares information about you through our Services. If you have any questions regarding any aspects of our Privacy Policy, please feel free to contact us [email protected]. Your use of our Services is also governed by our Terms & Conditions and Cookie Policy. All capitalized words in this document are either defined herein or in our Terms & Conditions.

By using our Services, you’re acknowledging you have agreed to our Terms & Conditions and that you have read and understood this Privacy Policy and our Cookie Policy.

Any dispute arising out of or in connection with this Privacy Policy shall be governed and constructed in accordance with British Virgin Islands law and any disputes in connection with this Privacy Policy shall be submitted to any competent court.

What Information this Privacy Policy Covers

This Privacy Policy covers information we collect from you through our Services, including visiting our Website and attending our conferences. Some of our Services’ functionality can be used without revealing any Personal Data, though for certain features, Personal data is required. If you do not use these specific features, then the only information we collect will be “Non-Personal Information” (i.e., information that cannot be used to identify you). Non-Personal Information includes information such as the web pages that you have viewed. In order to access certain features and benefits of our Services, you may need to submit “Personal Data” (i.e., information that can be used to identify you). Personal Data can include information such as your name and email address, among other things. Any collection, use and disclosure of your Personal Data requires your express consent. By providing any information to us through the use of our Services, you agree to expressly consent to the collection, use and disclosure of your Personal Data according to this Privacy Policy. You are responsible for ensuring the accuracy of the Personal Data you submit. Inaccurate information may affect your ability to use the Services, the information you receive when using the Services, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.

What You Consent to by Using Our Services

Please understand that by submitting any Personal Data to us, you consent and agree that we may collect, use and disclose such Personal Data in accordance with this Privacy Policy and our Terms & Conditions, and as permitted or required by law. If you do not agree with these terms, then please do not provide any Personal Data to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personal Data, you may not be able access certain Services.

What Information We Collect

This information collected from you may constitute Personal Data. We consider “Personal Data” to mean any data, whether true or not, about an individual who can be identified from that data or from that data and other information to which an organization has or is likely to have access. This would include, without limitation, information such as name, address, telephone number, e-mail address, credit card details and any other personal information.

Company will be free to use, collect and disclose information that is freely available in the public domain without your consent. Information that is business contact information such as your name, position name or title, business telephone number, business address, business electronic mail address or business fax number and any other similar information about you, which are not provided by you for personal purposes, will not be regarded as Personal Data. Your consent to us collecting, using and disclosing any business contact information will not be required. Information you voluntarily provide to us through our Services shall be deemed to be collected with your permission. Such information may include any Personal Data or other information necessary to the use of Services.

Our Services provide users many different functionalities and need to collect and process certain information from you to do the same. We may collect the following:

  • Information you provide by completing forms, including but not limited to, your name, email and postal addresses, telephone number, country of residence, login, and password details. This information may be requested for use of our Services;
  • Information you provide for identity verification purposes, including but not limited to, your legal name, country of residence, business name and Tax ID for business entities, and date of birth;
  • Details of any transactions from use of the Services. We may partner with third parties for certain aspects of our platform, including payments, and the information provided to such third parties is collected and used in accordance with their privacy policies;
  • Information about your interaction and use of our Services, including use of our mobile apps (such as your IP address, the type of device or browser you use, and your actions on the Services);
  • Information about how our users visit and interact with our Services through traffic analytics. You can always opt out of being included. For more information about our use of data analytics, see our Cookie Policy;
  • Communications you send to us (for example, when you ask questions or provide comments, or report a problem);
  • Information that you submit on or to our forums in the form of comments, discussions, or messages to other users; and
  • The email address associated with your Facebook or Google accounts, if you choose to sign up using your related credentials. Company will also request permission to access your name, profile picture, and friends list (these permissions are governed by the related company’s privacy policies and can be managed through your privacy settings). We never post anything to third-party accounts without your permission.

You are free to provide as much or as little information to us as you would like. However, the level of information you provide may affect your ability to utilize our Services. Please note that, in the case of entrepreneurs who provide us with customer data, it is your responsibility to ensure that you have the appropriate grounds to do so, and that this is done in a secure manner.

We gather two types of information about users through our Services:

Non-Personal Information

When you use our Services, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages were visited, the order in which they were visited, when they were visited, and which hyperlinks were “clicked.” We also collect information from the URLs from which you linked to our Services. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Services. Although such information is not Personal Data, we may be able to determine from an IP address a user’s internet service provider and the geographic location of his or her point of connectivity.

We also use or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our Services links, the length of time each user spends at any particular area of our Services, and the specific functionalities that users choose to use. Essentially, cookies are a user’s identification card for our servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Services and related functionalities. Cookies and web beacons allow us to serve you better and more efficiently, and to personalize your experience. Cookies and web beacons are not used to retain Personal Data. From time to time we may also use additional typical methods of collecting data. Please see our Cookie Policy for additional details.

You should be able to control how and whether cookies will be accepted by your web browser. If you reject our cookies, many functions and conveniences of our Services may not work properly.

Personal Data

We collect Personal Data that you provide to us when you register for an account, update or change information to your account, utilize the Services, sign-up for email updates, participate in our public forums, and send us email messages. We may use the Personal Data that you provide to respond to your questions, provide you the specific Services you select, send you updates or other events, and send you email messages about Services maintenance or updates. Company will be the controller of your Personal Data.

Personal Data that may be collected from you may include, but is not limited to, the following:

Account Registration. If you register for an account on our Services, you may be required to provide us with Personal Data such as your name, email address, telephone number, passport of identification number or any other information required to register an account or utilize our Services.

Use of Services. We may receive your Personal Data, including computer/device and connection information, IP address, cookies, usage history, bandwidth, statistics on page views, when you use our Services.

Updates. We may offer you the ability to receive updates. In order to subscribe to these services, you may be required to provide us with Personal Data such as your name and email address.

Forums. We provide public forums for our community members to communicate and share comments and thoughts. In order to participate in the forums, you may be required to register with us and/or provide us with Personal Data such as your name and email address. Personal Data shall not include any information posted or sent by or to you via any public forum. Please keep in mind that information you post or make available in forums will be publicly available. Accordingly, you should be careful when posting any personal or sensitive information. Please also reference our Terms of Use and additional information about proper use of our forums.

Communications with Us. We may receive Personal Data when voluntarily provided when you send us an email message or otherwise contact us.

Third Party Services. We may receive Personal Data when you access or log-in to a third-party site, e.g., Facebook, from our Services. This may include the text and/or images of your Personal Data available from the third-party site.

Third Party Payment Processing. We provide you with the ability to pay for Services with a credit card or other form of payment through a third party payment processing service provider. Please note that these service providers – not us – collect and process your information.

How We Use the Information

Non-Personal Information

We use Non-Personal Information to build higher quality, more useful Services by performing statistical analyses of the collective characteristics and behavior of our users, and by measuring demographics and interests regarding our Services. We may also use it for other legitimate business purposes.

Personal Data

Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any Personal Data we gather from you. In addition to the other uses set forth in this Privacy Policy, we may disclose and otherwise use Personal Data as described below. We may also use it for research and other legitimate business purposes, including improving and customizing the Services. In any event, use of your Personal data will be governed by what a reasonable person would consider appropriate under the circumstances.

Updates. We use Personal Data collected when you sign-up for our various email or update services to send you the messages in connection with the Services. We may also archive this information and/or use it for future communications with you.

Forums. To facilitate your use of the forums, we use Personal Data collected during your use of the forums. In addition, we may publish this information via extensions of our Services that use third-party services, like mobile applications. We also reserve the right to reuse forum posts containing Personal Data in the future. We may archive this information and/or use it for future communications with you. We may also use or publish posts submitted on the Forums without using Personally Identification Information.

Identity Verification. For services that require identity verification, we use the Personal Data that we collect for verifying your identity, and for authenticating that submissions made on the Services were made by you. This includes due diligence checks in accordance with applicable laws including Know Your Client, Anti-money Laundering and Countering the Financing of Terrorism policies.

Communications with Us. When you send us an email message or otherwise contact us, we may use the information provided by you to respond to your communication and/or as described in this Privacy Policy. We may also archive this information and/or use it for future communications with you.

Communications with Third Parties. We may share your Personal Data with third parties and business partners so that they may share information about their Services and services that may be of interest to you upon obtaining your express consent for such disclosure.

We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect our Services (like when we partner with payment processors). When we share data with third-party services that support our delivery of our Services, we require that they use your information only for the purposes we’ve authorized, and that they protect your Personal Data at least to the same standards we do. We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you.

Disclosure to Operations and Maintenance Contractors. We use various service providers, vendors and contractors (collectively, “Contractors”) to assist us in providing our Services and Services to you. Our Contractors may have limited access to your Personal Data in the course of providing their Services or services to us, so that we in turn can provide our Services and Services to you. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site. Access to your Personal Data by these Contractors is limited to the information reasonably necessary for the contractor to perform its limited function for us.

Government Authorities, Legal Rights and Actions. We may share your Personal Data with various government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. We also may share your Personal Data when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of the Company, the Services, our Users, customers, or others; and in connection with our Terms & Conditions and other agreements.

Disclosure to Acquirers. We may disclose and/or transfer your Personal Data to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of the Company to which your Personal Data relates.

We shall not collect, use or disclose your Personal Data unless:

  • you consent to the collection, use or disclosure of your Personal Data;
  • the collection, use or disclosure of your Personal Data is necessary for us to perform our contractual obligations owed to you and providing Services to you;
  • the collection, use or disclosure of your Personal Data is required or authorized under law; or
  • the collection, use or disclosure of your Personal Data is in accordance with the protection of our legitimate interests.

We shall not, as a condition to using or Services, require consent to such collect, use or disclosure beyond what is reasonable to achieve such purpose. We shall not obtain or attempt to obtain your consent for collecting, using or disclosing Personal Data by providing false or misleading information with respect to the collection, use or disclosure of your Personal Data, or use deceptive or misleading practices.

External Links

For your convenience we may provide links to sites operated by other organizations (“Third Party Services”) that we believe may be of interest to you. We do not disclose your Personal Data to these Third Party Services without obtaining your consent. We do not endorse and are not responsible for the privacy practices of these Third Party Services. If you choose to click on a link to one of these Third Party Services, you should review the privacy policy posted on the other site to understand how that Third Party Services collects and uses your Personal Data.

Confidentiality & Security of Personal Data

We consider the confidentiality and security of your information to be of the utmost importance. We will use industry standard physical, technical and administrative security measures to keep your Personal Data confidential and secure and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless we have good faith belief that such disclosure is necessary in special cases, such as a physical threat to you or others. Because the Internet is not a 100% secure environment we cannot guarantee the security of Personal Data, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our Services are not encrypted. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, the Company cannot guarantee its absolute security and cannot accept any liability where the security of your Personal Data is compromised.

Data Transfers

Because of the global nature of our Services and to provide better service we may transfer, store, and process information about Users, including Personal Data, on servers and equipment, and with service providers based all over the world, like Singapore, the United States or Canada, for the purposes described and in accordance with this Policy.

These data transfers are necessary to provide the services set forth our Terms & Conditions and to globally operate and provide our Services to you.

The data we hold may also be processed by employees operating around the world who work for us or our partners and service providers. This staff may be engaged in, among other things, (i) the processing of transactions and your payment details and (ii) the provision of support services.

When we transfer your Personal Data internationally we will take reasonable steps to ensure that your Personal Data is treated securely, lawfully and in the manner we describe here. Please note that laws vary from jurisdiction to jurisdiction, and so the privacy laws applicable to the places where your information is transferred to or stored, used or processed in, may be different from the privacy laws applicable to the place where you are resident. We will always ensure that appropriate safeguards are in place to ensure an adequate level of data protection.

For residents of countries and jurisdictions outside of Taiwan who are using or accessing our Services operated and managed on servers located and operated within Taiwan, you agree and consent to the transfer to and processing of personal information on servers located in Taiwan, and that the protection of such information may be different than required under the laws of your residence or location.

Where your Personal Data is to be transferred out of Taiwan, we will comply with global practice in doing so. This includes obtaining consent from you to transfer your Personal Data overseas, and before you give consent, providing you with a reasonable written summary on the extent of the protection offered to the Personal Data to be transferred overseas, and/or taking appropriate steps to ascertain that the foreign recipient organization of the Personal Data is bound by legally enforceable obligations to provide to the transferred Personal Data a standard of protection that is at least comparable to the protection under global practice.

Retention

We will retain your information as long as your account is active, as necessary to use our Services or as otherwise set forth in this Privacy Policy. We will also retain and use this information as necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect our legal rights.

We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Services, improve our Services or comply with legal obligations.

Updating or Deleting Your Personal Data

You can access your Personal Data and confirm that it remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners by logging into the Services and visiting your user account page. You may also contact us via [email protected]. We try to answer every email promptly, but may not always be able to do so. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personal Data.

If you have any privacy-related questions, unresolved problems, or complaints you may contact us via [email protected].

Notifications and Communication

We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send.

We will send you email relating to your transactions on the Services. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time.

We’ll also send you service-related announcements when it’s necessary to do so.

European Union and GDPR

Data protection law in Europe requires a “lawful basis” for collecting and retaining Personal Data from citizens or residents of the European Economic Area. Our lawful bases include:

  • Performing the contract we have with you: In certain circumstances, we need your Personal Data to comply with our contractual obligation to deliver the Services.
  • Legal compliance: Sometimes the law says we need to collect and use your Personal Data. For example, tax laws require us to retain records of transactions made through our Services.
  • Legitimate interests: This is a technical term in data protection law which essentially means we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests.

Children

We strongly believe in protecting the privacy of children and no one under 18 (or the legal age in your jurisdiction) are allowed to use our Services without parental consent. In line with this belief, we do not knowingly collect or maintain Personal Data on our Services from persons under 18 years of age (or the legal age in your jurisdiction), and no part of our Services is directed to persons under 18 years of age (or the legal age in your jurisdiction). If you are under 18 years of age (or the legal age in your jurisdiction), then please do not use or access our Services at any time or in any manner. We will take appropriate steps to delete any Personal Data of persons less than 18 years of age (or the legal age in your jurisdiction) that has been collected on our Services without verified parental consent upon learning of the existence of such Personal Data.

Your Rights

Right to Access. You have the right to obtain confirmation from us as to whether or not we have processed your Personal Data and, access to the Personal Data and information including the details of the purposes of the processing, the categories of Personal Data concerned and the recipients of the Personal Data. We will, at your request, endeavor to provide you with a copy of your Personal Data in our possession or control within a reasonable period of time.

We may charge you a reasonable fee for administrative costs. However, please note that your right to obtain a copy of your Personal Data is subject to the rights and freedoms of others, and we may have to deny your request should your request adversely affect the rights and freedoms of others.

Right to Rectification. You have the right to have any inaccurate Personal Data about you rectified. In addition, when there are any changes to your Personal Data, we highly encourage you to inform us of any such changes so that we may have an accurate record of your Personal Data.

Right to Erasure. You have the right to request that we delete or remove your Personal Data where your Personal Data is no longer relevant to the original purposes for processing, where we may have processed your information unlawfully, where you have withdrawn your consent to processing your Personal Data or where we are required to delete or remove your Personal Data pursuant to relevant legislation and regulations. However, please note that we may have deny your request where we are legally required to retain your Personal Data for, inter alia, reasons of public interest or for the establishment, exercise or defense of legal claims.

Right to Restriction of Processing. You have the right to request that we suspend the processing of your Personal Data where you want to establish the accuracy of your Personal Data, where the processing of your Personal Data is unlawful but you do not want us to erase your Personal Data, where we no longer require your Personal Data for the purposes of processing but you require us to retain your Personal Data for the establishment, exercise or defense of legal claims or where you have objected to our processing of your Personal Data but we need to verify whether we have an overriding legitimate grounds to use your Personal Data.

Right to Object. You have the right at any time to object to our processing your Personal Data on the grounds that there is something about your particular situation that makes you want to object. In addition, you also have the right to object to the processing of your Personal Data for direct marketing purposes. However, in some instances, we may demonstrate that we have compelling legitimate grounds to processing your Personal Data which may override your objection.

Right to Data Portability. You have the right to request us to transfer your Personal Data to you or to a third party of your choosing, in a structured, commonly used, machine-readable format. This right shall only be applicable where the processing of your Personal Data is carried out by automated means, and provided that the request does not affect the rights and freedom of others.

Right to Lodge a Complaint. You have the right to lodge a complaint at any time to the relevant supervisory authority. However, Company endeavors to provide you with the best user experience and therefore would appreciate the opportunity to deal with any concerns you may have before you seek the assistance of such supervisory authority.

Right to Withdraw Consent. You have the right to withdraw your consent at any time to us processing your Personal Data. However, the withdrawal of your consent shall not affect the lawfulness of our processing of your Personal Data that was based on your consent prior to your withdrawal. You may also withdraw your consent for specific forms of communication and on specific communications via the unsubscribe options as stated on our email or other marketing messages.

Please note that in withdrawing your consent, you acknowledge that we may not be able to provide or continue providing certain Services to you and that we may cease such provision accordingly without any liability.

To exercise any of your rights as explained above, kindly send your requests to [email protected].

We hope that we can fulfill your requests within 30 days. In cases where we may take longer than 30 days, we will notify you and keep you updated. Notwithstanding the foregoing, you agree and acknowledge that there may be circumstances where we may be unable to accede to your request due to legal or contractual obligations.

Effective as of 20 April 2024

 

Cookie Policy

We may collect certain information from you while you use our Services via cookies. This policy explains our use of cookies and other technologies. These cookies do not give us any personal information about you and are used to recognize your browser and customize and optimize our Services for you. All capitalized words are defined in our Terms & Conditions.

What are cookies?

Cookies are small data files that are issued to your device when you visit our website and stores information about your use of our Services. Pixel tags (which are also called clear GIFs, web beacons, or pixels) are little snippets of code or tiny images embedded on websites and in email that help us learn how you interact with our Services.

We use two types of cookies – persistent cookies and session cookies. After visiting our website, our persistent cookies stay in your browser to recognize you when you return, making it easier for you to return to our website or utilize our Services without having to sign in repeatedly. Session cookies only last for one session and do not stay in your browser after the session is completed.

Why do we need cookies?

We use cookies and other technologies to help recognize you and to tailor our Services offered to you. We use cookies on our website and mobile applications. Any device visiting these sites will receive cookies from us.

What do cookies do?

When you visit our website, our web server sends a cookie to your device, which allows us to recognize your device (but not the individual using it). By associating the related information in the cookies with other account information when you use any of our Services, we know that the cookie information relates to your account or device. Similarly, pixel tags help us identify how your device is being used to interact with our Services. Some of the tags and cookies used by our Services are from us, and some are from our trusted partners who are delivering services on our behalf.

We have provided below some examples of the types of cookies and other technologies we use:

Authentication. We use authentication cookies and similar technologies so we know when you’re logged in to our Services. These cookies enable you to log into secure or password protected areas. By tracking your usage of our Services, we can personalize your experience.

Security. Cookies also help keep our network secure by facilitating security features and allowing us to detect suspicious activities or those which might violate our Terms & Conditions. These cookies secure your account from access by anyone else and alert you and us when your account is accessed, and enable us to disable any active sessions.

Localization. Some cookies help us localize your experience, such as ensuring your preferred language is what you see when using our Services.

Features. We use cookies that provide functionality and help us deliver our Services. You may choose to deactivate cookies; however, please note that if you do erase or block the cookies, you may not be able to enjoy the full functionality of our Services and the Company shall not be held liable for any loss or damage resulting from your inability to use such functionality.

Performance. These cookies balance server load and traffic and enable us to optimize our performance, so we can provide you with the best possible experience. We may use third party software development kits (SDK) to collect information about activity, the type of device and operating system it is running on and how it is functioning.

Analytics and research. We use these cookies to track how visitors interact with our Services. Cookies and other technologies help us to understand and improve the functionalities of our Services.

Social Media Platforms. These cookies and other related technologies enable seamless interaction with existing social media platforms. For example, these technologies allow you to sign in or register via your social media account. Please note that these social media platforms are third parties and the use of any such platforms are governed by their related policies and preferences which you set.

Marketing. Cookies enable us to deliver targeted and relevant advertisements to you, based on usage of our Services, and to track the performance of such marketing – often referred to as online behavioral advertising. Sometimes our third-party partners use cookies to provide us with information about your interactions with their services, which are subject to the policies of the related third party.

Our website includes certain social media features, such as Facebook and Google logins and widgets. These features may collect your IP address, the pages you visit on our website, and may set a cookie to ensure proper functionality. Social media features and widgets can be hosted by a third party or us directly on our website. Your interactions are governed by the privacy policy of whichever platform is providing such features.

Controlling your cookies

Some browsers allow you to control cookies, and depending on the type of cookie. Certain browsers reject browser cookies or allow deletion of existing cookies. Blocking or deleting cookies may prevent you from using most of our Services.

Do Not Track

“Do Not Track” is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), that provides a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. Some browsers allow this feature that enables a user to tell a website not to track you. There is currently no world-wide standard for such technology and no uniformity in requirements. As such, we generally does not respond to these “do not track” signals. If you block cookies, certain features on our Services may not work. If you block or reject cookies, not all of the tracking described here will stop. Certain options you select are browser- and device-specific.

 

Effective as of 20 April 2024.

 

 

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